FAQ

ESEK is an ecommerce platform that showcases and sells products made by Israeli entrepreneurs, with each item reflecting the unique story of its creator, and the community in which they live. Our offerings range from household goods to artisan crafts, all exclusively made in Israel.

Yes! ESEK offers both in person and virtual programs for communities and organizations around the world. Download the brochure to learn more or email Ofek@esek.biz.

We also participate in holiday fairs, boutiques, and bazaars!

Yes! We have a unique model to support local gift and Judaica shops that allows for discounted bulk orders or a virtual gift shop option. Download the brochure or email Ofek@esek.biz for more information.

We partner directly with small businesses throughout Israel, particularly those in the geographic and economic periphery of the country. We pay these businesses retail price for their goods, provide advance payments, and place volume orders to ensure they receive meaningful and reliable revenue streams.

Our product range includes handmade crafts, Judaica, unique household items, and much more. Each product is chosen not only for its quality and craftsmanship but also for the story it tells about the people and culture of Israel. Is there something you’d like to see on ESEK? Let us know - drop us a note.

Yes, ESEK offers free international shipping from Israel on ALL orders. We want our customers around the world to feel connected to Israel without the burden of high shipping costs. Orders will be sent via Israel Post by default with global delivery times averaging 11-25 days. Orders can be sent via expedited shipping for an additional charge at checkout. ESEK is not liable for additional import taxes that may be imposed by the recipient country.

We regularly spotlight the entrepreneurs we partner with on our website, product listings, and social media. Be sure to follow us on social media and join our mailing list to learn more about our partners and products. Each box comes with a postcard featuring the entrepreneur whose item you purchased.

Given our social mission and often prohibitive shipping costs, returns and exchanges are handled on a case by case basis in accordance with the applicable laws and regulations in Israel, the United States, and/or the shopper’s jurisdiction.

You can reach out to our customer support through our Contact Us page.

We’re here to help and ensure your experience with ESEK is exceptional.

We appreciate any support that helps further our mission. You can help by purchasing from ESEK, sharing our story and your experiences on social media, and connecting us with Israeli entrepreneurs who fit our platform. Every bit of support helps us make a greater impact.

Are you a small business in Israel looking to partner with us? Drop us a note and we will be in touch shortly!

האם אתה עסק קטן בישראל המבקש לשתף איתנו פעולה? שלחו לנו מייל ונענה בהקדם!

Nope! ESEK does not take a commission nor management fee from the small businesses. We aim to deliver the same economic value to the small business as if you walked in their studio or shop. The prices you see includes our costs of delivering it to you anywhere in the world!

“Working with ESEK is a breakthrough for me in my business and working with the world market. ESEK is a platform that allows us the community of artists in Israel to make their voices heard around the world. I thank ESEK so much for it.” Sapir, Founder of SAPIR World of Jewelry

"The whole process is easy and fast - ESEK came to the studio, photographed everything, and conducted the interview in a fun and pleasant manner. Smooth communication and excellent results 👌” Yitzhak, Founder of Vitsky Studio

“Working with a business is for me a fun and efficient experience at all levels in front of all the people I come in contact with. Everyone is fun and at the same time professional and tactful. I am happy and proud to market my products abroad in this way 😊” Yonat, Founder of Yonat Midbar